i frikkin love my surface pro 3
i didnt like 8.1 on desktop but it was great on my sp3 and w10 is even better on my sp3
and i love the customer support
the first SP3 i got, i contacted them about a scratch i couldn't see on the screen, but you could feel it with the pen, and they told me it was a defect and replaced my entire device the next day
then i told them my nib was wearing out, they asked if i was using a screen protector, said yes and then sent me 3 replacement nibs
then i broke my charger by snapping the cable, told them about it and sent a new one for free no questions asked
then those 3 nibs wore out, asked for some new ones, got those for free too
and when i called them at midnight some guy stayed up till 3am to help me cause windows 10 update wasnt showing up on my surface, when i disconnected from chat he called me on my mobile to make sure everything was alright
th-thanks microsoft you really do care